Due to the nature of the fresh products, we do not allow returns. We will work with you if you have any issues with your package arrival. Just reach out to us through our contact us page.
We do Ship Nation wide through USPS with ice packs and freshness in mind.
Apparel, hats, and accessories can be returned for a refund unused and in its original form within 30 days of your order, we ask that you ship the items back and place order details in the package, upon receiving the items we will issue a refund.
USPS Shipping rates vary and times may be delayed due to holidays or unforeseen circumstances, if you have not received your package in 14 days, please contact us on our contact form and we will promptly respond.
We try to overnight or express ship the fresh urine to ensure the product is safe when it arrives, if there are any issues, please contact us with pictures and details of your shipment.
We are proudly based out of Mobile Alabama and hope you understand we are a family owned and operated business since 2018.